7550 Wolf River Blvd
Suite 200
Germantown, TN 38138
T 901.542.6800
T 877.608.2756
F 901.542.6873

Client/Customer Service Representative

 

Full-time Client Service Representative

 

This person will be required to conduct on-site client visits as needed.

 
Schedule:  Monday - Friday

Department Hours:  8:00am – 5:05pm

 

Responsibilities:

-     Answer incoming telephone calls

-     Assist clients via telephone and in person

-     Conduct on-site client visits as needed

-     Assist Pathologists as needed

-     Fulfill client requests as needed

-     Resolve specimen deficiencies

-     Order, monitor, and Track cases sent for consult and testing

-     Client Education

-     Strict adherence to all HIPAA regulations

-      Other duties as assigned

 

High school diploma or equivalent required.

 

The ideal candidate will have customer service experience, good keyboard skills, experience with Microsoft office programs & answering a multi-line phone system.  Good organizational skills, attention to detail, punctuality & dependability and the ability to work with little to no supervision required.  The ideal candidate must be able to comfortably & successfully interact with clients in person & by phone.

 


Submitting a Resume

If you are interested in applying for this position, please submit your resume here.


Your résumé will be reviewed by the appropriate person(s). If (s)he would like to discuss this position with you further, you will be contacted for an interview. If you do not hear from us, it may be that we do not have an opening in your field at this time.

Your résumé will remain in our active files for a period of one year and we may contact you at any time during that period should we have an available position requiring your skills and background. If after this time, you are still interested in employment with Trumbull Labs, you will need to resubmit an updated résumé.

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